Refund policy
Please review the following conditions before lodging a return request:
- Online purchases can only be returned via Australia Post within 24 hours of receiving your order.
- If you’d like a different size or color, please return your item and place a new order.
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Return processing time:
Once your item arrives at our facility, please allow up to 7 business days for inspection and processing. -
Refunds:
After the return is approved, refunds will be issued to your original payment method within 2–3 business days.
Faulty, damaged, or incorrect items:
If your order arrives damaged, incorrect, or faulty, please contact our customer support team before sending the item back.
If your order arrives damaged, incorrect, or faulty, please contact our customer support team before sending the item back.